Do you products come with a certificate of analysis?
Yes, you can find the COA’s on our product pages or reach out to us through our contact page and we will be happy to supply them for you.
Are your products vegan and cruelty free?
Yes, we are committed to sourcing products that are vegan, animal friendly and sustainable. Our products are also free from synthetic fragrances, parabens, phthalates, GMO’s and colouring agents.
Where are my products being sourced from?
We have a network of partners in Sri Lanka where we source the highest quality of pure, undiluted, authentic essential oils. We pride ourselves in this aspect of our business!
What certifications do your products have?
We are USDA Organic Certified, JAS Organic Certified, Kosher, GMP Certified, Fairtrade Certified and HACCP Certified.
How long will it take to get my order?
We generally ship orders out 2-3 days after the order has been placed. With expedited shipping it will be 3-5 business days and regular shipping is 7-10 business days.
Do you offer returns on your products?
Yes, if you are not happy with your product you can return to us at your cost and we will refund your order.
Where do you ship to?
We ship anywhere within Canada and the US.
Do you offer free shipping?
Yes, we offer free shipping on orders over $75 CAD.
Do you have a minimum order policy for wholesale accounts?
A $150 minimum order is required to be eligible for wholesale pricing.
How I can place a wholesale order?
For any wholesale inquires please visit our contact us page, or reach our to us at info@oshadee.com